MOBILE SERVICE Franchise
OPPORTUNITIES IN NEW ZEALAND
The Doctor Services is a highly regarded franchise network providing professional cleaning, repair, restoration, and maintenance services.
WHY CHOOSE A DOCTOR SERVICES FRANCHISE
Specialized Expertise
Proven Franchise Model
Mobile Service Model
Specialized Expertise
Proven Franchise Model
Mobile Service Model
Franchise Support
Diverse Market Research
Innovation & Growth
Franchise Support
Diverse Market Research
Innovation & Growth
Build a Franchise Business with Established Brands and Support
Build your own mobile service business with established systems, specialist brands and ongoing support.
The Doctor Services Group has more than 30 years of experience in professional surface repair, restoration and maintenance. Our specialist brands — The Leather Doctor, The Fabric Doctor, The Timber Doctor and The Stone Doctor — support services for residential and commercial customers across New Zealand.
This New Zealand franchise opportunity is designed for practical, customer-focused people who want to run a mobile service business within an exclusive territory. The model provides established systems, structured training and ongoing support without the overhead of a traditional shopfront.
Two Proven Franchise Paths
Choose the service licence that suits your skills, interests and territory, with the option to expand your service range as your business develops.
Operating under The Leather & The Fabric Doctor license, franchisees provide:
- Leather and vinyl cleaning, repairs, recolouring, and restoration
- Fabric cleaning, stain removal, upholstery repairs, and protection
- Services for upholstered furniture, automotive and marine upholstery , and commercial clients
Operating under The Timber & The Stone Doctor license , franchisees provide:
- Timber floor and furniture repairs and restoration
- Stone, tile, porcelain, marble, granite and benchtop repairs
- Specialty surface repairs for residential and commercial environment s
Why Franchise with The Doctor Services Group ?
Joining an established franchise gives you a tested operating framework while you remain responsible for building and running your local business. The Doctor Services Group model has been refined over decades and is supported by experienced franchise, technical and marketing teams.
Key benefits
- Structured initial training and ongoing support
- Residential and commercial service opportunities
- No prior trade or surface-repair experience required
- Mobile operating model with no traditional shopfront
- Exclusive territory, subject to the franchise agreement
- Established specialist brands and proven operating system
- Hands-on owner-operator model with control over local customer relationships and scheduling
- Options to add services, licences, technicians or territories over time, subject to approval and availability
This is a hands-on franchise for owner-operators who want to take responsibility for building a local business and shaping its future.
AN ESTABLISHED FRANCHISE NETWORK BUILT FOR LONG-TERM GROWTH
Franchise Investment Overview
This franchise opportunity is designed for people who want a mobile operating model rather than a traditional bricks-and-mortar business.
Operating as a mobile service franchise removes the need for a traditional shopfront and may reduce fixed overheads, while allowing you to focus on scheduled service work within your territory.
Investment requirements vary by service licence and territory. The Franchise Information Kit provides details about franchise fees, start-up costs, equipment and inclusions after you submit an enquiry.
Training, Support & Systems
No previous surface-repair or trade experience is required. Franchisees complete structured training for their licensed services and
receive ongoing support from The Doctor Services Group.
Initial Training Includes:
- Hands-on technical training for your licensed services
- Business operations, quoting, and customer communication
- Health, safety, and compliance requirements
- Use of tools, materials, and systems
Ongoing Support Includes:
- Continued technical training and refresher program
- Access to operational systems and supplier networks
- Marketing support and local area guidance
- Technical assistance and business coaching
- Support from a national franchise community
You operate independently, with the backing of a group-level support team.
Who This Franchise Is (and Isn’t) For
This Franchise is well-suited to People Who:
- Want to buy a business system rather than start from scratch
- Enjoy hands-on, practical work
- Are customer-focused and self-motivated
- Want flexibility without being tied to a single shopfront
- Are looking for a long-term, scalable business
This Franchise Is Not Ideal If:
- You want a passive investment
- You don’t enjoy hands-on or mobile work
- You prefer office-based or desk roles
This role involves standing, lifting and kneeling, travelling between jobs, interacting with customers and working in a range of customer environments.
How Franchisees Generate Income
Franchisees earn income through:
- Job-based service fees
- Residential and commercial repair work
- Repeat customers and referral partnerships
- The sale of care products directly to customers
- Ongoing relationships with property managers, insurers, and businesses
- Offering complementary services across Doctor brands where the relevant licences are held
Revenue varies according to territory, service mix, local market conditions and how the business is operated. No specific level of income is guaranteed.
Vehicle & Equipment
This is a fully mobile service franchise.
- Franchisees operate from a suitable white commercial van
- Branded vehicle signage, approved tools and initial materials are included as outlined in the Franchise Information Kit
- Most work is completed on site
- Some items may be restored off-site, depending on job requirements
Full vehicle and equipment details are included in the Franchise Information Kit.
What a Typical Day Looks Like
This is a mobile, practical franchise where you’re out in the field, working directly with customers.
A typical day may include:
- Travelling to scheduled jobs within your territory
- Preparing materials and planning upcoming work
- Working in homes, offices, hospitality venues, dealerships or retail spaces
- Completing scheduled jobs, with the number varying according to job type, travel time and customer requirements
Most franchisees operate during standard weekday hours, with flexibility to manage their schedule and workload.
Growth & Exit Opportunities
As your business grows, you may:
- Employ technicians
- Expand your service range
- Grow or split territories, subject to availability
- Add additional Doctor licences (subject to approval)
- Sell your franchise as a going concern (subject to the franchise agreement and buyer approval)
The Doctor Services Group model provides options for long-term business development and future resale, subject to the franchise agreement and buyer approval.
Your Franchise Journey
Your franchise journey generally follows these steps:
1. Submit an enquiry
2. Receive the Franchise Information Kit
3. Have an introductory discussion with the franchise team
4. Review available territories and service licences
5. Complete due diligence and the required franchise documentation
6. Complete training and onboarding
7. Launch your franchise with ongoing support
Available Territories in New Zealand
A limited number of The Leather Doctor, The Fabric Doctor, The Timber Doctor and The Stone Doctor franchise territories
may be available across New Zealand.
Availability varies by region and service licence and may change.
Check Territory Availability
Albany & Northland
Auckland Central
Hamilton
Manukau
North Shore
Palmerston North
Tauranga
Wellington
West Auckland
Hear from Our Franchisees
Hear directly from franchisees across The Doctor Services network as they share their experiences of building a business,
serving customers and working within the franchise model.
Frequently Asked Questions
Do I need prior experience in repairs or trades?
No. You don't need previous experience in surface repair, trades, or restoration. All franchisees complete comprehensive hands-on training and receive ongoing technical and business support from The Doctor Services Group.
Is this a full-time business?
The model is designed as a hands-on, owner-operated mobile business. Hours and workload vary according to the territory, service mix and stage of the business, with franchisees responsible for managing their own schedules.
How does work come into the business?
Work is generated through a combination of national brand marketing, local area marketing, repeat customers, referrals, and ongoing commercial relationships. Franchisees are supported with marketing systems and guidance to build consistent demand within their territory.
Can I expand or sell the business in the future?
Yes. Many franchisees grow their business by expanding services, adding licences, employing technicians, or increasing territory size, subject to availability. The franchise model is designed to support long-term business value and resale potential.
Is work guaranteed?
No. While we support franchisees through brand marketing, local-area marketing guidance and commercial relationships, we cannot guarantee a specific number of jobs for any territory. Each franchisee receives training, tools and support, but results depend on local conditions and how effectively the franchise system is implemented.